Privacy Policy

Effective date: March 22, 2026

Sensor42 provides App Store intelligence tools, reports, search, tracking, and related services. This Privacy Policy explains what information we collect about users of Sensor42, how we use it, when we share it, and what choices you have.

1. Scope

This Privacy Policy applies to Sensor42 websites, applications, APIs, and related services that link to or reference this Policy.

2. Information We Collect

We collect the following categories of information.

• Account information. Email address, password hash and authentication data, name or profile information if you choose to provide it, account settings, saved preferences, and API key data associated with your account.
• Subscription and billing information. Subscription plan, billing status, transaction identifiers, invoice metadata, and similar commercial information provided by our payment providers. We do not store full payment card details on our own servers.
• User content and workspace data. Items you choose to save or track in the service, such as tracked apps, developers, keywords, categories, filters, searches, comparisons, and related configuration.
• Communications. Messages you send through contact or support forms and emails related to verification, password reset, billing, support, or service updates.
• Technical and usage data. IP address, browser, device, operating system, user agent, pages viewed, features used, timestamps, referrer data, error logs, performance metrics, and security events.
• Cookies, local storage, and similar technologies. We use these to keep you signed in, remember settings, improve usability, understand product usage, and support analytics.
• Public and third-party market data. Much of the intelligence displayed by Sensor42 relates to public or commercially available App Store data and market signals. This Privacy Policy covers information we process about our users and visitors when they use Sensor42.

We do not intentionally collect sensitive personal information unless you choose to send it to us in a support message or other communication. Please do not provide sensitive information unless it is necessary.

3. How We Collect Information

• Directly from you when you create an account, contact us, subscribe, generate an API key, or use service features.
• Automatically when you use the service through logs, cookies, analytics tools, and similar technologies.
• From service providers and payment providers in connection with subscriptions, fraud prevention, authentication, infrastructure, and support operations.

4. How We Use Information

• Provide, operate, and maintain Sensor42.
• Authenticate users and secure accounts.
• Process subscriptions, credits, renewals, and related billing events.
• Generate reports, saved lists, tracked entities, and API access for your account.
• Respond to support requests and communicate with you about your account or the service.
• Monitor usage, debug issues, detect abuse, prevent fraud, and protect the security of the service.
• Improve performance, features, quality, and reliability.
• Comply with legal obligations and enforce our Terms and Conditions.

If we use information in de-identified or aggregated form, we may use it for analytics, service planning, benchmarking, and product improvement.

5. Legal Bases

Where applicable law requires a legal basis for processing, we generally rely on one or more of the following: performance of a contract with you, our legitimate interests in operating, securing, and improving the service, compliance with legal obligations, and your consent where consent is required.

6. How We Share Information

We do not sell your personal information.

• Infrastructure, hosting, analytics, authentication, email, customer support, and other service providers that help us operate Sensor42.
• Payment and subscription providers that process purchases, invoices, renewals, refunds, and fraud checks.
• Professional advisers such as accountants, auditors, lawyers, or insurers where necessary.
• Authorities or other parties when required by law, legal process, or to protect rights, safety, security, or the integrity of the service.
• A buyer, investor, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We require service providers to process data for service-related purposes and not for unrelated use on our behalf, subject to applicable agreements and law.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to maintain your account and service history, provide subscriptions and billing support, keep security logs and backups, resolve disputes, enforce agreements, and comply with legal obligations. When data is no longer required, we delete it, anonymize it, or securely store it only where required by law.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International Transfers

Sensor42 may use providers and infrastructure located in different countries. By using the service, you understand that your information may be processed outside your country of residence, subject to appropriate safeguards where required by law.

10. Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or request portability of certain personal information, and to withdraw consent where processing is based on consent. You may also manage some information directly in your account, such as saved items, settings, tracked lists, and API keys.

To make a privacy request, contact us using the details below. We may need to verify your identity before completing certain requests.

11. Children

Sensor42 is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will review the request.

12. Third-Party Services and Links

Sensor42 may contain links to third-party websites, app stores, payment providers, or other services. Their privacy practices are governed by their own policies, not this one.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and update the effective date. Material changes may also be communicated through the service or by email where appropriate.

14. Contact